Estia Health Dalmeny

DALMENY, NSWFor-Profit115 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

95%

Feeling at home

95%

Feeling safe

91%

Follow-up on concerns

82%
18%

Food quality

27%
36%
36%

Having a voice

100%

How the home operates

68%
23%

Independence supported

91%

Staff are caring

77%
18%

Staff competence

68%
27%

Things explained clearly

68%
23%

Treated with respect

86%
14%
Total care minutes191 mins (target: 207)
Target
Registered nurse care minutes43 mins (target: 42)
Target
Did not meet total care minutes target

This facility delivers 191 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
7.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
1.0 (avg: 5.8)Better than most
Avg
Falls
40.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
16.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg