Estia Health Dandenong
DANDENONG, VICFor-Profit60 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
77%
23%
Feeling at home
77%
15%
Feeling safe
100%
Follow-up on concerns
77%
23%
Food quality
38%
46%
15%
Having a voice
85%
15%
How the home operates
69%
31%
Independence supported
85%
15%
Staff are caring
77%
23%
Staff competence
62%
38%
Things explained clearly
62%
23%
Treated with respect
77%
23%
Total care minutes228 mins (target: 227)
Target
Registered nurse care minutes48 mins (target: 45)
Target
This facility delivers 228 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
AvgAvg
Falls
18.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
33.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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