Estia Health Forster
FORSTER, NSWFor-Profit100 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
73%
27%
Feeling at home
93%
Feeling safe
80%
20%
Follow-up on concerns
60%
40%
Food quality
20%
53%
20%
Having a voice
87%
13%
How the home operates
80%
20%
Independence supported
73%
27%
Staff are caring
87%
13%
Staff competence
60%
40%
Things explained clearly
67%
33%
Treated with respect
93%
Total care minutes229 mins (target: 213)
Target
Registered nurse care minutes47 mins (target: 43)
Target
This facility delivers 229 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.
Use of restrictive practices
11.0 (avg: 24.4)Better than most
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
16.0 (avg: 37.6)Better than most
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Antipsychotic medication use
11.0 (avg: 12.3)About average
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