Estia Health Hope Valley

HOPE VALLEY, SAFor-Profit101 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 4.0
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Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

52%
38%
10%

Feeling at home

29%
52%
14%

Feeling safe

52%
43%

Follow-up on concerns

33%
52%
14%

Food quality

29%
33%
33%

Having a voice

67%
24%

How the home operates

19%
67%
14%

Independence supported

38%
57%

Staff are caring

48%
38%
14%

Staff competence

29%
52%
19%

Things explained clearly

33%
48%
14%

Treated with respect

57%
33%
10%
Total care minutes242 mins (target: 230)
Target
Registered nurse care minutes41 mins (target: 46)
Target
Did not meet registered nurse care minutes target

This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
7.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
37.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
10.0 (avg: 12.3)About average
Avg