Estia Health Kangaroo Flat
KANGAROO FLAT, VICFor-Profit144 beds
4.0
Experience 3.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
61%
39%
Feeling at home
54%
14%
14%
18%
Feeling safe
82%
18%
Follow-up on concerns
50%
25%
21%
Food quality
11%
46%
29%
14%
Having a voice
96%
How the home operates
21%
50%
29%
Independence supported
71%
18%
11%
Staff are caring
68%
29%
Staff competence
43%
32%
21%
Things explained clearly
36%
36%
25%
Treated with respect
57%
39%
Total care minutes257 mins (target: 222)
Target
Registered nurse care minutes64 mins (target: 45)
Target
This facility delivers 257 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
11.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
36.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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