Estia Health Leopold

LEOPOLD, VICFor-Profit75 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 5.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

79%
21%

Feeling at home

71%
21%

Feeling safe

86%

Follow-up on concerns

21%
64%
14%

Food quality

14%
57%
21%

Having a voice

64%
29%

How the home operates

36%
57%

Independence supported

50%
29%
21%

Staff are caring

71%
29%

Staff competence

14%
79%

Things explained clearly

21%
50%
29%

Treated with respect

50%
43%
Total care minutes208 mins (target: 214)
Target
Registered nurse care minutes45 mins (target: 43)
Target
Did not meet total care minutes target

This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
5.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
22.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
23.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
13.0 (avg: 12.3)About average
Avg