Estia Health Lockleys
LOCKLEYS, SAFor-Profit90 beds
3.0
Experience 3.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
4.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
41%
53%
Feeling at home
59%
41%
Feeling safe
71%
24%
Follow-up on concerns
35%
29%
35%
Food quality
24%
35%
35%
Having a voice
41%
24%
12%
24%
How the home operates
35%
59%
Independence supported
24%
35%
29%
12%
Staff are caring
59%
35%
Staff competence
29%
59%
12%
Things explained clearly
35%
35%
29%
Treated with respect
35%
65%
Total care minutes257 mins (target: 224)
Target
Registered nurse care minutes45 mins (target: 45)
Target
This facility delivers 257 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
15.0 (avg: 24.4)About average
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Unplanned weight loss
13.0 (avg: 5.8)Below average
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Falls
43.0 (avg: 31.5)Below average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
45.0 (avg: 37.6)Below average
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Antipsychotic medication use
2.0 (avg: 12.3)Better than most
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