Fig Tree Point Aged Care Facility

TORONTO, NSWFor-Profit80 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

79%
21%

Feeling at home

86%
14%

Feeling safe

93%

Follow-up on concerns

57%
43%

Food quality

29%
57%

Having a voice

71%
29%

How the home operates

29%
71%

Independence supported

64%
36%

Staff are caring

86%
14%

Staff competence

50%
50%

Things explained clearly

29%
71%

Treated with respect

86%
14%
Total care minutes200 mins (target: 205)
Target
Registered nurse care minutes41 mins (target: 42)
Target
Did not meet care minute targets

This facility delivers 200 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
7.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
34.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
5.0 (avg: 12.3)Better than most
Avg