Fronditha Thalpori Aged Care Services - St Albans

ST ALBANS, VIC92 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 4.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

67%
33%

Feeling at home

87%
13%

Feeling safe

93%

Follow-up on concerns

73%
20%

Food quality

53%
40%

Having a voice

80%
13%

How the home operates

67%
27%

Independence supported

47%
40%

Staff are caring

93%

Staff competence

80%
13%

Things explained clearly

73%
27%

Treated with respect

87%
13%
Total care minutes222 mins (target: 225)
Target
Registered nurse care minutes50 mins (target: 45)
Target
Did not meet total care minutes target

This facility delivers 222 minutes of hands-on care per resident per day. The government requires a minimum of 225 minutes, including 45 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
14.0 (avg: 24.4)About average
Avg
Unplanned weight loss
9.0 (avg: 5.8)Below average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
12.0 (avg: 12.3)About average
Avg