Glenview Community Services Inc.

GLENORCHY, TASNot-for-Profit100 beds
Experience 4.0Compliance 5.0Staffing 5.0Quality 5.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
5.0Q2 2025
5.0Q3 2025
5.0Q4 2025
5.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

60%
40%

Feeling at home

73%
27%

Feeling safe

80%
20%

Follow-up on concerns

73%
20%

Food quality

47%
40%
13%

Having a voice

93%

How the home operates

60%
33%

Independence supported

87%

Staff are caring

80%
13%

Staff competence

47%
47%

Things explained clearly

40%
47%
13%

Treated with respect

73%
27%
Total care minutes258 mins (target: 207)
Target
Registered nurse care minutes63 mins (target: 42)
Target
Met both targets

This facility delivers 258 minutes of hands-on care per resident per day. The government requires a minimum of 207 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
10.0 (avg: 24.4)Better than most
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
13.0 (avg: 12.3)About average
Avg