Glenwood Nursing Home
GREENWICH, NSWFor-Profit56 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 4.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
92%
Feeling safe
92%
Follow-up on concerns
67%
33%
Food quality
58%
33%
Having a voice
92%
How the home operates
58%
33%
Independence supported
75%
17%
Staff are caring
92%
Staff competence
50%
33%
17%
Things explained clearly
67%
33%
Treated with respect
75%
25%
Total care minutes244 mins (target: 254)
Target
Registered nurse care minutes49 mins (target: 49)
Target
This facility delivers 244 minutes of hands-on care per resident per day. The government requires a minimum of 254 minutes, including 49 minutes delivered by registered nurses.
Use of restrictive practices
24.0 (avg: 24.4)About average
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Unplanned weight loss
9.0 (avg: 5.8)Below average
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Falls
19.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
2.0 (avg: 12.3)Better than most
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