Grandview Lodge
WYCHEPROOF, VICGovernment30 beds
4.0
Experience 5.0Compliance 4.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
82%
18%
Feeling at home
91%
Feeling safe
73%
27%
Follow-up on concerns
82%
Food quality
82%
18%
Having a voice
82%
18%
How the home operates
91%
Independence supported
64%
27%
Staff are caring
91%
Staff competence
64%
36%
Things explained clearly
73%
27%
Treated with respect
82%
18%
Total care minutes242 mins (target: 195)
Target
Registered nurse care minutes129 mins (target: 41)
Target
This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 195 minutes, including 41 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
22.0 (avg: 24.4)About average
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Falls
17.0 (avg: 31.5)Better than most
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
60.0 (avg: 37.6)Below average
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Antipsychotic medication use
24.0 (avg: 12.3)Below average
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