Gumleigh Gardens Hostel

WAGGA WAGGA, NSWNot-for-Profit44 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

75%
25%

Feeling at home

67%
17%

Feeling safe

58%
42%

Follow-up on concerns

83%
17%

Food quality

25%
67%

Having a voice

50%
42%

How the home operates

50%
50%

Independence supported

58%
33%

Staff are caring

83%
17%

Staff competence

42%
58%

Things explained clearly

17%
75%

Treated with respect

92%
Total care minutes242 mins (target: 220)
Target
Registered nurse care minutes51 mins (target: 45)
Target
Met both targets

This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 45 minutes delivered by registered nurses.

Use of restrictive practices
26.0 (avg: 24.4)About average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
28.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
12.0 (avg: 12.3)About average
Avg