HammondCare - Erina
ERINA, NSWNot-for-Profit74 beds
3.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 2.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
43%
50%
Feeling at home
43%
50%
Feeling safe
64%
29%
Follow-up on concerns
21%
50%
21%
Food quality
29%
43%
29%
Having a voice
43%
29%
21%
How the home operates
50%
50%
Independence supported
36%
57%
Staff are caring
36%
57%
Staff competence
29%
43%
29%
Things explained clearly
43%
50%
Treated with respect
43%
57%
Total care minutes258 mins (target: 229)
Target
Registered nurse care minutes44 mins (target: 46)
Target
This facility delivers 258 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 46 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
84.0 (avg: 24.4)Below average
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Unplanned weight loss
10.0 (avg: 5.8)Below average
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Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
13.0 (avg: 37.6)Better than most
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Antipsychotic medication use
28.0 (avg: 12.3)Below average
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