HammondCare Mason
MIRANDA, NSWNot-for-Profit60 beds
4.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 2.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
54%
38%
Feeling at home
69%
31%
Feeling safe
69%
31%
Follow-up on concerns
54%
31%
15%
Food quality
15%
38%
31%
15%
Having a voice
85%
15%
How the home operates
38%
46%
15%
Independence supported
69%
23%
Staff are caring
69%
31%
Staff competence
46%
46%
Things explained clearly
54%
31%
15%
Treated with respect
62%
38%
Total care minutes225 mins (target: 206)
Target
Registered nurse care minutes40 mins (target: 42)
Target
This facility delivers 225 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Use of restrictive practices
19.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
5.0 (avg: 5.8)About average
AvgAvg
Falls
27.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
54.0 (avg: 37.6)Below average
AvgAvg