HammondCare - Wahroonga
WAHROONGA, NSWNot-for-Profit57 beds
3.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 2.0
Dementia
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
2.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 regulatory decision on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
3.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
69%
23%
Feeling at home
69%
31%
Feeling safe
92%
Follow-up on concerns
46%
54%
Food quality
54%
46%
Having a voice
38%
46%
15%
How the home operates
46%
54%
Independence supported
62%
31%
Staff are caring
100%
Staff competence
46%
54%
Things explained clearly
62%
38%
Treated with respect
69%
31%
Total care minutes224 mins (target: 222)
Target
Registered nurse care minutes45 mins (target: 45)
Target
This facility delivers 224 minutes of hands-on care per resident per day. The government requires a minimum of 222 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
77.0 (avg: 24.4)Below average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
47.0 (avg: 31.5)Below average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
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Antipsychotic medication use
16.0 (avg: 12.3)About average
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