Haydays Retirement Hostel
HAY, NSW24 beds
4.0
Experience 5.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
73%
27%
Feeling at home
73%
18%
Feeling safe
100%
Follow-up on concerns
73%
18%
Food quality
55%
27%
18%
Having a voice
100%
How the home operates
73%
27%
Independence supported
82%
Staff are caring
91%
Staff competence
73%
27%
Things explained clearly
82%
Treated with respect
82%
18%
Total care minutes134 mins (target: 186)
Target
Registered nurse care minutes31 mins (target: 38)
Target
This facility delivers 134 minutes of hands-on care per resident per day. The government requires a minimum of 186 minutes, including 38 minutes delivered by registered nurses.
Pressure injuries
5.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
10.0 (avg: 24.4)Better than most
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
48.0 (avg: 31.5)Below average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
90.0 (avg: 37.6)Below average
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Antipsychotic medication use
5.0 (avg: 12.3)Better than most
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