Helping Hand Aged Care - Carinya

CLARE, SANot-for-Profit50 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

31%
54%
15%

Feeling at home

38%
54%

Feeling safe

62%
38%

Follow-up on concerns

15%
54%
31%

Food quality

23%
62%
15%

Having a voice

38%
31%
31%

How the home operates

38%
54%

Independence supported

23%
38%
31%

Staff are caring

38%
46%
15%

Staff competence

31%
62%

Things explained clearly

31%
23%
38%

Treated with respect

38%
54%
Total care minutes202 mins (target: 203)
Target
Registered nurse care minutes44 mins (target: 42)
Target
Did not meet total care minutes target

This facility delivers 202 minutes of hands-on care per resident per day. The government requires a minimum of 203 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
19.0 (avg: 24.4)About average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
25.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
18.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
2.0 (avg: 12.3)Better than most
Avg