Hixson Gardens Aged Care Facility
BANKSTOWN, NSWFor-Profit100 beds
4.0
Experience 4.0Compliance 4.0Staffing 2.0Quality 4.0
Terminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
81%
19%
Feeling at home
38%
44%
12%
Feeling safe
75%
19%
Follow-up on concerns
38%
50%
12%
Food quality
44%
31%
25%
Having a voice
31%
56%
12%
How the home operates
62%
25%
12%
Independence supported
50%
31%
19%
Staff are caring
62%
25%
12%
Staff competence
69%
12%
19%
Things explained clearly
62%
31%
Treated with respect
75%
25%
Total care minutes220 mins (target: 214)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Unplanned weight loss
14.0 (avg: 5.8)Below average
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Falls
18.0 (avg: 31.5)Better than most
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
1.0 (avg: 12.3)Better than most
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