Hopetoun Hostel

HOPETOUN, VICGovernment23 beds
Experience 4.0Compliance 5.0Staffing 5.0Quality 3.0
Dementia

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

75%
25%

Feeling at home

75%
25%

Feeling safe

92%

Follow-up on concerns

50%
42%

Food quality

42%
25%
33%

Having a voice

50%
42%

How the home operates

42%
50%

Independence supported

58%
42%

Staff are caring

83%
17%

Staff competence

58%
42%

Things explained clearly

58%
25%
17%

Treated with respect

75%
25%
Total care minutes242 mins (target: 213)
Target
Registered nurse care minutes122 mins (target: 43)
Target
Met both targets

This facility delivers 242 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Use of restrictive practices
24.0 (avg: 24.4)About average
Avg
Unplanned weight loss
12.0 (avg: 5.8)Below average
Avg
Falls
34.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
Avg