Infinite Care Ashmore
ASHMORE, QLDFor-Profit152 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 3.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
8 compliance issues, 3 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
76%
21%
Feeling at home
86%
Feeling safe
79%
14%
Follow-up on concerns
59%
14%
24%
Food quality
28%
41%
17%
14%
Having a voice
90%
How the home operates
59%
31%
Independence supported
55%
17%
10%
17%
Staff are caring
83%
14%
Staff competence
55%
31%
10%
Things explained clearly
62%
24%
Treated with respect
69%
28%
Total care minutes219 mins (target: 226)
Target
Registered nurse care minutes49 mins (target: 46)
Target
This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 226 minutes, including 46 minutes delivered by registered nurses.
Use of restrictive practices
16.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
24.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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