Inglewood & Districts Health Service Hostel
INGLEWOOD, VICGovernment20 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
5.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
70%
30%
Feeling at home
70%
20%
10%
Feeling safe
80%
20%
Follow-up on concerns
60%
40%
Food quality
20%
60%
20%
Having a voice
50%
40%
10%
How the home operates
50%
50%
Independence supported
90%
10%
Staff are caring
90%
10%
Staff competence
50%
50%
Things explained clearly
40%
50%
10%
Treated with respect
90%
10%
Total care minutes257 mins (target: 179)
Target
Registered nurse care minutes110 mins (target: 37)
Target
This facility delivers 257 minutes of hands-on care per resident per day. The government requires a minimum of 179 minutes, including 37 minutes delivered by registered nurses.
Care minutes trend
Unplanned weight loss
7.0 (avg: 5.8)About average
AvgAvg
Falls
34.0 (avg: 31.5)About average
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Major injury from a fall
4.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
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