Iona Digby Harris Home
NHILL, VICGovernment30 beds
4.0
Experience 4.0Compliance 5.0Staffing 5.0Quality 1.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
1.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
67%
33%
Feeling safe
83%
17%
Follow-up on concerns
42%
50%
Food quality
42%
50%
Having a voice
42%
42%
17%
How the home operates
42%
58%
Independence supported
50%
33%
17%
Staff are caring
75%
25%
Staff competence
58%
33%
Things explained clearly
42%
50%
Treated with respect
83%
17%
Total care minutes320 mins (target: 220)
Target
Registered nurse care minutes120 mins (target: 44)
Target
This facility delivers 320 minutes of hands-on care per resident per day. The government requires a minimum of 220 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
85.0 (avg: 24.4)Below average
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Unplanned weight loss
13.0 (avg: 5.8)Below average
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Falls
40.0 (avg: 31.5)Below average
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Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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