Irvin House
COBRAM, VICGovernment30 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
83%
17%
Feeling safe
92%
Follow-up on concerns
42%
58%
Food quality
17%
50%
33%
Having a voice
42%
42%
17%
How the home operates
75%
25%
Independence supported
50%
42%
Staff are caring
58%
42%
Staff competence
58%
42%
Things explained clearly
67%
33%
Treated with respect
75%
25%
Total care minutes234 mins (target: 227)
Target
Registered nurse care minutes88 mins (target: 46)
Target
This facility delivers 234 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
30.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
36.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
70.0 (avg: 37.6)Below average
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Antipsychotic medication use
17.0 (avg: 12.3)Below average
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