Juniper Cygnet

BENTLEY, WA42 beds
Experience 4.0Compliance 5.0Staffing 3.0Quality 2.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

35 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

54%
46%

Feeling at home

62%
38%

Feeling safe

62%
31%

Follow-up on concerns

38%
54%

Food quality

31%
54%

Having a voice

62%
31%

How the home operates

23%
69%

Independence supported

38%
54%

Staff are caring

54%
46%

Staff competence

31%
69%

Things explained clearly

62%
31%

Treated with respect

85%
15%
Total care minutes237 mins (target: 233)
Target
Registered nurse care minutes52 mins (target: 47)
Target
Met both targets

This facility delivers 237 minutes of hands-on care per resident per day. The government requires a minimum of 233 minutes, including 47 minutes delivered by registered nurses.

Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Use of restrictive practices
85.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
21.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
24.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
37.0 (avg: 12.3)Below average
Avg