Juniper Ella Williams

NORANDA, WA66 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Are you the provider? Claim this listing

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

35 compliance issues, 1 regulatory decision on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

36%
57%

Feeling at home

36%
50%
14%

Feeling safe

86%
14%

Follow-up on concerns

21%
43%
29%

Food quality

14%
64%
21%

Having a voice

57%
29%

How the home operates

21%
71%

Independence supported

14%
29%
43%
14%

Staff are caring

71%
29%

Staff competence

14%
86%

Things explained clearly

36%
50%

Treated with respect

71%
29%
Total care minutes238 mins (target: 235)
Target
Registered nurse care minutes52 mins (target: 47)
Target
Met both targets

This facility delivers 238 minutes of hands-on care per resident per day. The government requires a minimum of 235 minutes, including 47 minutes delivered by registered nurses.

Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
40.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
1.0 (avg: 5.8)Better than most
Avg
Falls
38.0 (avg: 31.5)Below average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
32.0 (avg: 12.3)Below average
Avg