Katoomba Views Care Community
KATOOMBA, NSWFor-Profit70 beds
4.0
Experience 3.0Compliance 5.0Staffing 4.0Quality 5.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
4.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
50%
43%
Feeling at home
29%
57%
Feeling safe
64%
29%
Follow-up on concerns
36%
14%
36%
14%
Food quality
29%
29%
43%
Having a voice
64%
14%
21%
How the home operates
57%
14%
21%
Independence supported
64%
21%
14%
Staff are caring
64%
21%
Staff competence
43%
43%
14%
Things explained clearly
36%
36%
29%
Treated with respect
43%
50%
Total care minutes213 mins (target: 214)
Target
Registered nurse care minutes50 mins (target: 44)
Target
This facility delivers 213 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 44 minutes delivered by registered nurses.
Pressure injuries
2.0 (avg: 1.2)Below average
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Use of restrictive practices
9.0 (avg: 24.4)Better than most
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Unplanned weight loss
11.0 (avg: 5.8)Below average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
2.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
25.0 (avg: 37.6)Better than most
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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