Kowree Nursing Home Unit

EDENHOPE, VICGovernment18 beds
Experience 3.0Compliance 5.0Staffing 5.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

50%
42%

Feeling at home

42%
33%
17%

Feeling safe

58%
25%

Follow-up on concerns

25%
33%
42%

Food quality

17%
42%
33%

Having a voice

33%
58%

How the home operates

17%
67%
17%

Independence supported

67%
17%

Staff are caring

42%
50%

Staff competence

33%
50%
17%

Things explained clearly

33%
33%
25%

Treated with respect

33%
58%
Total care minutes328 mins (target: 228)
Target
Registered nurse care minutes122 mins (target: 46)
Target
Met both targets

This facility delivers 328 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
44.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
6.0 (avg: 5.8)About average
Avg
Falls
27.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
6.0 (avg: 12.3)Better than most
Avg