Lakeview Nursing Home

TALLANGATTA, VICGovernment15 beds
Experience 4.0Compliance 5.0Staffing 5.0Quality 3.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

70%
20%
10%

Feeling at home

90%
10%

Feeling safe

80%
20%

Follow-up on concerns

70%
20%
10%

Food quality

50%
30%
20%

Having a voice

90%
10%

How the home operates

50%
40%
10%

Independence supported

70%
30%

Staff are caring

80%
20%

Staff competence

70%
30%

Things explained clearly

70%
30%

Treated with respect

70%
20%
10%
Total care minutes303 mins (target: 230)
Target
Registered nurse care minutes144 mins (target: 46)
Target
Met both targets

This facility delivers 303 minutes of hands-on care per resident per day. The government requires a minimum of 230 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Use of restrictive practices
36.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
64.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
55.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
27.0 (avg: 12.3)Below average
Avg