Langford Grange

CRANBOURNE EAST, VICFor-Profit120 beds
Experience 4.0Compliance 4.0Staffing 2.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

70%
26%

Feeling at home

74%
13%

Feeling safe

74%
22%

Follow-up on concerns

52%
35%
13%

Food quality

22%
52%
26%

Having a voice

70%
13%
17%

How the home operates

48%
43%

Independence supported

70%
13%
13%

Staff are caring

61%
35%

Staff competence

57%
35%

Things explained clearly

52%
48%

Treated with respect

61%
35%
Total care minutes193 mins (target: 219)
Target
Registered nurse care minutes40 mins (target: 44)
Target
Did not meet care minute targets

This facility delivers 193 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q2 2024Q3 2024Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025
Use of restrictive practices
15.0 (avg: 24.4)About average
Avg
Unplanned weight loss
5.0 (avg: 5.8)About average
Avg
Falls
30.0 (avg: 31.5)About average
Avg
Major injury from a fall
4.0 (avg: 2.3)Below average
Avg
Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg