Latrobe Valley Village Hostel
NEWBOROUGH, VIC99 beds
4.0
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
79%
21%
Feeling at home
68%
21%
11%
Feeling safe
84%
11%
Follow-up on concerns
74%
21%
Food quality
58%
26%
16%
Having a voice
89%
How the home operates
68%
16%
16%
Independence supported
68%
16%
11%
Staff are caring
84%
11%
Staff competence
58%
37%
Things explained clearly
63%
21%
16%
Treated with respect
74%
26%
Total care minutes200 mins (target: 189)
Target
Registered nurse care minutes36 mins (target: 39)
Target
This facility delivers 200 minutes of hands-on care per resident per day. The government requires a minimum of 189 minutes, including 39 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
2.0 (avg: 1.2)Below average
AvgAvg
Use of restrictive practices
22.0 (avg: 24.4)About average
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Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
30.0 (avg: 37.6)About average
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Antipsychotic medication use
10.0 (avg: 12.3)About average
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