Loreto Home of Compassion
WAGGA WAGGA, NSW76 beds
4.0
Experience 3.0Compliance 4.0Staffing 3.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
46%
46%
Feeling at home
54%
31%
Feeling safe
77%
23%
Follow-up on concerns
31%
38%
23%
Food quality
38%
54%
Having a voice
92%
How the home operates
38%
54%
Independence supported
85%
15%
Staff are caring
31%
62%
Staff competence
38%
54%
Things explained clearly
38%
31%
23%
Treated with respect
54%
31%
15%
Total care minutes218 mins (target: 227)
Target
Registered nurse care minutes47 mins (target: 45)
Target
This facility delivers 218 minutes of hands-on care per resident per day. The government requires a minimum of 227 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
14.0 (avg: 24.4)About average
AvgAvg
Falls
30.0 (avg: 31.5)About average
AvgAvg
Major injury from a fall
9.0 (avg: 2.3)Below average
AvgAvg
Polypharmacy (5+ medications)
22.0 (avg: 37.6)Better than most
AvgAvg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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