Lourdes Valley The Lodge Residential Care
MYRTLE BANK, SA58 beds
3.0
Experience 2.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
3.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
31%
46%
23%
Feeling at home
23%
46%
15%
15%
Feeling safe
92%
Follow-up on concerns
15%
46%
23%
15%
Food quality
23%
31%
38%
Having a voice
46%
38%
15%
How the home operates
62%
23%
Independence supported
38%
23%
38%
Staff are caring
54%
38%
Staff competence
15%
62%
23%
Things explained clearly
31%
38%
15%
15%
Treated with respect
46%
31%
23%
Total care minutes194 mins (target: 205)
Target
Registered nurse care minutes42 mins (target: 43)
Target
This facility delivers 194 minutes of hands-on care per resident per day. The government requires a minimum of 205 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
4.0 (avg: 24.4)Better than most
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Unplanned weight loss
14.0 (avg: 5.8)Below average
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Falls
35.0 (avg: 31.5)About average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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