Luson Eden Park
WHITTINGTON, VICFor-Profit90 beds
4.0
Experience 4.0Compliance 5.0Staffing 3.0Quality 4.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
93%
Feeling at home
87%
13%
Feeling safe
80%
20%
Follow-up on concerns
40%
60%
Food quality
13%
40%
47%
Having a voice
67%
20%
13%
How the home operates
20%
80%
Independence supported
73%
20%
Staff are caring
87%
13%
Staff competence
27%
73%
Things explained clearly
13%
67%
20%
Treated with respect
80%
20%
Total care minutes226 mins (target: 228)
Target
Registered nurse care minutes48 mins (target: 45)
Target
This facility delivers 226 minutes of hands-on care per resident per day. The government requires a minimum of 228 minutes, including 45 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
17.0 (avg: 24.4)About average
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Unplanned weight loss
4.0 (avg: 5.8)Better than most
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Falls
37.0 (avg: 31.5)Below average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
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Antipsychotic medication use
18.0 (avg: 12.3)Below average
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