Lutheran Services - Cooinda Aged Care Centre
GYMPIE, QLD164 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
80%
20%
Feeling at home
97%
Feeling safe
90%
10%
Follow-up on concerns
67%
33%
Food quality
27%
57%
17%
Having a voice
97%
How the home operates
43%
50%
Independence supported
93%
Staff are caring
87%
10%
Staff competence
30%
63%
Things explained clearly
63%
27%
10%
Treated with respect
77%
23%
Total care minutes208 mins (target: 203)
Target
Registered nurse care minutes41 mins (target: 42)
Target
This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 203 minutes, including 42 minutes delivered by registered nurses.
Use of restrictive practices
13.0 (avg: 24.4)About average
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Unplanned weight loss
13.0 (avg: 5.8)Below average
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Falls
25.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
36.0 (avg: 37.6)About average
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Antipsychotic medication use
6.0 (avg: 12.3)Better than most
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