Lyrebird Village

DROUIN, VICNot-for-Profit98 beds
Experience 4.0Compliance 4.0Staffing 2.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0Q1 2025
3.0Q2 2025
4.0Q3 2025
3.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

80%
20%

Feeling at home

80%
20%

Feeling safe

80%
20%

Follow-up on concerns

40%
60%

Food quality

33%
60%

Having a voice

100%

How the home operates

53%
47%

Independence supported

93%

Staff are caring

100%

Staff competence

27%
67%

Things explained clearly

47%
47%

Treated with respect

100%
Total care minutes187 mins (target: 213)
Target
Registered nurse care minutes38 mins (target: 43)
Target
Did not meet care minute targets

This facility delivers 187 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
15.0 (avg: 24.4)About average
Avg
Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
32.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
44.0 (avg: 37.6)Below average
Avg
Antipsychotic medication use
17.0 (avg: 12.3)Below average
Avg