MannaCare - Cassia House
DONCASTER, VIC90 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Dementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
40%
53%
Feeling at home
47%
47%
Feeling safe
47%
47%
Follow-up on concerns
20%
67%
13%
Food quality
13%
60%
27%
Having a voice
73%
27%
How the home operates
20%
67%
13%
Independence supported
53%
27%
13%
Staff are caring
47%
40%
13%
Staff competence
13%
73%
13%
Things explained clearly
27%
47%
27%
Treated with respect
53%
47%
Total care minutes241 mins (target: 229)
Target
Registered nurse care minutes49 mins (target: 46)
Target
This facility delivers 241 minutes of hands-on care per resident per day. The government requires a minimum of 229 minutes, including 46 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
60.0 (avg: 24.4)Below average
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Unplanned weight loss
3.0 (avg: 5.8)Better than most
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Falls
26.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
32.0 (avg: 12.3)Below average
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