Martin Luther Homes

THE BASIN, VIC147 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

47%
40%
13%

Feeling at home

60%
27%
13%

Feeling safe

53%
33%
13%

Follow-up on concerns

47%
27%
20%

Food quality

33%
27%
20%
20%

Having a voice

53%
27%
20%

How the home operates

40%
47%
13%

Independence supported

27%
60%
13%

Staff are caring

53%
40%

Staff competence

20%
67%
13%

Things explained clearly

20%
47%
27%

Treated with respect

53%
40%
Total care minutes219 mins (target: 206)
Target
Registered nurse care minutes51 mins (target: 42)
Target
Met both targets

This facility delivers 219 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.

Use of restrictive practices
24.0 (avg: 24.4)About average
Avg
Unplanned weight loss
8.0 (avg: 5.8)About average
Avg
Falls
72.0 (avg: 31.5)Below average
Avg
Major injury from a fall
1.0 (avg: 2.3)Better than most
Avg
Polypharmacy (5+ medications)
28.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg