Mater Christi Aged Care Facility
TOORMINA, NSW101 beds
4.0
Experience 4.0Compliance 4.0Staffing 4.0Quality 3.0
DementiaTerminal illness
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
4.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 regulatory decisions on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q2 2025
3.0Q3 2025
3.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
87%
Feeling at home
80%
20%
Feeling safe
80%
13%
Follow-up on concerns
60%
27%
13%
Food quality
20%
40%
33%
Having a voice
73%
13%
How the home operates
53%
33%
13%
Independence supported
60%
13%
20%
Staff are caring
93%
Staff competence
47%
27%
27%
Things explained clearly
67%
13%
13%
Treated with respect
80%
13%
Total care minutes239 mins (target: 223)
Target
Registered nurse care minutes49 mins (target: 45)
Target
This facility delivers 239 minutes of hands-on care per resident per day. The government requires a minimum of 223 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
37.0 (avg: 24.4)Below average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
25.0 (avg: 31.5)Better than most
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Major injury from a fall
3.0 (avg: 2.3)About average
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Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
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Antipsychotic medication use
15.0 (avg: 12.3)About average
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