Mayfield Aged Care

MAYFIELD, NSWFor-Profit109 beds
Experience 3.0Compliance 3.0Staffing 2.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
3.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

53%
37%
11%

Feeling at home

63%
26%
11%

Feeling safe

74%
21%

Follow-up on concerns

53%
32%
16%

Food quality

26%
42%
32%

Having a voice

74%
21%

How the home operates

21%
47%
32%

Independence supported

58%
42%

Staff are caring

63%
21%
16%

Staff competence

26%
58%
16%

Things explained clearly

47%
37%
16%

Treated with respect

74%
16%
11%
Total care minutes203 mins (target: 212)
Target
Registered nurse care minutes39 mins (target: 43)
Target
Did not meet care minute targets

This facility delivers 203 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.

Unplanned weight loss
7.0 (avg: 5.8)About average
Avg
Falls
34.0 (avg: 31.5)About average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
Avg
Antipsychotic medication use
9.0 (avg: 12.3)About average
Avg