McMaugh Gardens Hostel
URALLA, NSWGovernment36 beds
5.0
Experience 5.0Compliance 5.0Staffing 4.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
100%
Feeling safe
100%
Follow-up on concerns
75%
25%
Food quality
42%
58%
Having a voice
100%
How the home operates
75%
25%
Independence supported
83%
17%
Staff are caring
75%
25%
Staff competence
83%
17%
Things explained clearly
75%
25%
Treated with respect
92%
Total care minutes220 mins (target: 212)
Target
Registered nurse care minutes52 mins (target: 43)
Target
This facility delivers 220 minutes of hands-on care per resident per day. The government requires a minimum of 212 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
2.0 (avg: 1.2)Below average
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Unplanned weight loss
5.0 (avg: 5.8)About average
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Falls
29.0 (avg: 31.5)About average
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Major injury from a fall
5.0 (avg: 2.3)Below average
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Polypharmacy (5+ medications)
47.0 (avg: 37.6)Below average
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Antipsychotic medication use
3.0 (avg: 12.3)Better than most
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