mecwacare Malvern Centre

MALVERN, VIC108 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 5.0
Terminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
5.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

1 compliance issue on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

64%
29%

Feeling at home

36%
57%

Feeling safe

79%
21%

Follow-up on concerns

21%
64%
14%

Food quality

14%
57%
29%

Having a voice

64%
36%

How the home operates

43%
50%

Independence supported

50%
43%

Staff are caring

71%
21%

Staff competence

36%
50%
14%

Things explained clearly

43%
43%
14%

Treated with respect

71%
21%
Total care minutes207 mins (target: 206)
Target
Registered nurse care minutes43 mins (target: 42)
Target
Met both targets

This facility delivers 207 minutes of hands-on care per resident per day. The government requires a minimum of 206 minutes, including 42 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
31.0 (avg: 31.5)About average
Avg
Polypharmacy (5+ medications)
32.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
7.0 (avg: 12.3)About average
Avg