mecwacare Noel Miller Centre
GLEN IRIS, VIC138 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Terminal illnessDementia
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
1 compliance issue on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
53%
40%
Feeling at home
67%
13%
13%
Feeling safe
80%
13%
Follow-up on concerns
20%
47%
33%
Food quality
40%
27%
27%
Having a voice
47%
27%
20%
How the home operates
40%
47%
13%
Independence supported
40%
60%
Staff are caring
40%
53%
Staff competence
33%
53%
13%
Things explained clearly
53%
20%
20%
Treated with respect
47%
47%
Total care minutes211 mins (target: 211)
Target
Registered nurse care minutes46 mins (target: 43)
Target
This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 211 minutes, including 43 minutes delivered by registered nurses.
Care minutes trend
Pressure injuries
1.0 (avg: 1.2)Better than most
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Use of restrictive practices
12.0 (avg: 24.4)About average
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Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
27.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
54.0 (avg: 37.6)Below average
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Antipsychotic medication use
20.0 (avg: 12.3)Below average
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