Merindah Lodge Nursing Home

CAMPERDOWN, VICGovernment28 beds
Experience 4.0Compliance 5.0Staffing 5.0Quality 3.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
5.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
5.0Q4 2024
5.0Q1 2025
5.0Q2 2025
4.0Q3 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

100%

Feeling at home

100%

Feeling safe

100%

Follow-up on concerns

91%

Food quality

18%
82%

Having a voice

64%
18%
18%

How the home operates

27%
73%

Independence supported

36%
45%
18%

Staff are caring

100%

Staff competence

36%
64%

Things explained clearly

100%

Treated with respect

91%
Total care minutes255 mins (target: 239)
Target
Registered nurse care minutes129 mins (target: 46)
Target
Met both targets

This facility delivers 255 minutes of hands-on care per resident per day. The government requires a minimum of 239 minutes, including 46 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025
Pressure injuries
2.0 (avg: 1.2)Below average
Avg
Unplanned weight loss
24.0 (avg: 5.8)Below average
Avg
Falls
39.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
31.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
23.0 (avg: 12.3)Below average
Avg