MiCare Margriet Manor

KILSYTH, VIC45 beds
Experience 3.0Compliance 5.0Staffing 4.0Quality 4.0
DementiaTerminal illness

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
4.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
3.0Q1 2025
3.0Q2 2025
3.0Q3 2025
3.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

25%
58%
17%

Feeling at home

25%
42%
25%

Feeling safe

50%
50%

Follow-up on concerns

50%
42%

Food quality

42%
50%

Having a voice

33%
42%
17%

How the home operates

17%
50%
33%

Independence supported

33%
42%
25%

Staff are caring

42%
58%

Staff competence

33%
25%
42%

Things explained clearly

17%
42%
42%

Treated with respect

58%
42%
Total care minutes200 mins (target: 201)
Target
Registered nurse care minutes43 mins (target: 41)
Target
Did not meet total care minutes target

This facility delivers 200 minutes of hands-on care per resident per day. The government requires a minimum of 201 minutes, including 41 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Use of restrictive practices
21.0 (avg: 24.4)About average
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
23.0 (avg: 31.5)Better than most
Avg
Polypharmacy (5+ medications)
37.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
15.0 (avg: 12.3)About average
Avg