Mooraleigh Hostel
BENTLEIGH EAST, VICGovernment29 beds
4.0
Experience 2.0Compliance 5.0Staffing 5.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
2.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating improving3.0Q1 2025
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
33%
25%
42%
Feeling at home
17%
25%
50%
Feeling safe
33%
17%
42%
Follow-up on concerns
25%
17%
58%
Food quality
25%
33%
25%
17%
Having a voice
67%
17%
17%
How the home operates
17%
33%
50%
Independence supported
50%
33%
Staff are caring
42%
17%
42%
Staff competence
33%
17%
50%
Things explained clearly
17%
17%
67%
Treated with respect
50%
42%
Total care minutes211 mins (target: 184)
Target
Registered nurse care minutes105 mins (target: 38)
Target
This facility delivers 211 minutes of hands-on care per resident per day. The government requires a minimum of 184 minutes, including 38 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
55.0 (avg: 24.4)Below average
AvgAvg
Falls
26.0 (avg: 31.5)Better than most
AvgAvg
Polypharmacy (5+ medications)
41.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
28.0 (avg: 12.3)Below average
AvgAvg