Mount Martha Valley

SAFETY BEACH, VICNot-for-Profit125 beds
Experience 4.0Compliance 4.0Staffing 3.0Quality 3.0
DementiaTerminal illnessCaters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 regulatory decisions on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2024

Always Most of the time Some of the time Never

Care needs being met

80%
13%

Feeling at home

60%
27%
13%

Feeling safe

93%

Follow-up on concerns

60%
33%

Food quality

47%
27%
20%

Having a voice

87%
13%

How the home operates

60%
33%

Independence supported

60%
20%
20%

Staff are caring

87%
13%

Staff competence

60%
27%
13%

Things explained clearly

47%
47%

Treated with respect

73%
27%
Total care minutes208 mins (target: 213)
Target
Registered nurse care minutes45 mins (target: 43)
Target
Did not meet total care minutes target

This facility delivers 208 minutes of hands-on care per resident per day. The government requires a minimum of 213 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
17.0 (avg: 24.4)About average
Avg
Unplanned weight loss
4.0 (avg: 5.8)Better than most
Avg
Falls
40.0 (avg: 31.5)Below average
Avg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
22.0 (avg: 12.3)Below average
Avg