Mt Lofty Nursing Home
TOOWOOMBA, QLDGovernment40 beds
4.0
Experience 4.0Compliance 5.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
25%
Feeling at home
75%
25%
Feeling safe
100%
Follow-up on concerns
58%
25%
Food quality
58%
17%
17%
Having a voice
67%
33%
How the home operates
67%
33%
Independence supported
75%
25%
Staff are caring
92%
Staff competence
50%
50%
Things explained clearly
58%
33%
Treated with respect
67%
33%
Total care minutes216 mins (target: 224)
Target
Registered nurse care minutes79 mins (target: 45)
Target
This facility delivers 216 minutes of hands-on care per resident per day. The government requires a minimum of 224 minutes, including 45 minutes delivered by registered nurses.
Use of restrictive practices
45.0 (avg: 24.4)Below average
AvgAvg
Falls
35.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
26.0 (avg: 37.6)Better than most
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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