Murray Haven Hostel
BARHAM, NSW55 beds
5.0
Experience 5.0Compliance 5.0Staffing 5.0Quality 4.0
Overall Rating
5.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
5.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
5.0Care minutes and staffing levels
Quality Measures(22% of rating)
4.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
92%
Feeling at home
92%
Feeling safe
92%
Follow-up on concerns
69%
23%
Food quality
69%
31%
Having a voice
92%
How the home operates
77%
23%
Independence supported
85%
Staff are caring
85%
15%
Staff competence
62%
38%
Things explained clearly
54%
46%
Treated with respect
85%
15%
Total care minutes212 mins (target: 193)
Target
Registered nurse care minutes50 mins (target: 40)
Target
This facility delivers 212 minutes of hands-on care per resident per day. The government requires a minimum of 193 minutes, including 40 minutes delivered by registered nurses.
Use of restrictive practices
17.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
AvgAvg
Falls
34.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
39.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
8.0 (avg: 12.3)About average
AvgAvg