Murray House
WENTWORTH, NSW70 beds
4.0
Experience 4.0Compliance 3.0Staffing 4.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
3.0Meeting aged care quality standards
Staffing(22% of rating)
4.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record.
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
100%
Feeling at home
87%
13%
Feeling safe
80%
20%
Follow-up on concerns
33%
60%
Food quality
33%
47%
20%
Having a voice
87%
How the home operates
47%
53%
Independence supported
73%
27%
Staff are caring
67%
33%
Staff competence
47%
40%
13%
Things explained clearly
20%
33%
47%
Treated with respect
93%
Total care minutes226 mins (target: 219)
Target
Registered nurse care minutes51 mins (target: 44)
Target
This facility delivers 226 minutes of hands-on care per resident per day. The government requires a minimum of 219 minutes, including 44 minutes delivered by registered nurses.
Use of restrictive practices
44.0 (avg: 24.4)Below average
AvgAvg
Unplanned weight loss
6.0 (avg: 5.8)About average
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Falls
24.0 (avg: 31.5)Better than most
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
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Antipsychotic medication use
19.0 (avg: 12.3)Below average
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